Posts tagged Abhay Pande
#14 Customer experience and deals

Ben de Haldevang, Abhay Pande and David Boyd and Paul Siegenthaler from The Agile Gorilla collective are joined by David Cox, a business transformation professional with a passion for Customer Experience. For over 15 years, David Cox has worked around Europe, South America and the Middle East helping clients drive revenue growth and customer loyalty.. We talk about who owns customer experience in an organisation, the challenge of keeping an external focus through an M&A deal, and the importance of metrics.

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#11 Recommended reading

Text books on M&A tend to be dry and, in our view, a little ‘out of date’. Ben de Haldevang, Abhay Pande and David Boyd from The Agile Gorilla collective talk about the books they would recommend to a CEO undertaking his/her first deal. What book(s) would you give them to read this summer on the beach?….

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#10 A merger of convenience

The merger of law firms Allen & Overy from the UK and Shearman & Sterling from the US in a $3.4bn deal will not be easy to complete or deliver. Ben de Haldevang, Abhay Pande, David Boyd and Paul Siegenthaler from The Agile Gorilla collective talk about the challenges of merging professional services firms, especially those with a large number of partners. We talk about what the benefits of the deal look like, and how to achieve them.

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#7 Deep thinking about DeepMind

Ben de Haldevang, Abhay Pande and David Boyd from The Agile Gorilla collective, talk about the challenges of integrating two firms long after the acquisition has completed. In the news recently has been Google’s integration of the DeepMind acquisition into their internal “Google Brain” team. The team ask what are the challenges, and how do you deal with them?

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#2 Semantic diplomacy

Abhay Pande and David Boyd from the collective behind The Agile Gorilla, talks to us about how integration is more or less relevant in M&A depending on the type of deal. There’s a type of deal where Abhay likes to call integration ‘semantic diplomacy’… you just want the assets not the people, and the acquirer uses the semantics of integration to be diplomatic to the people no longer needed.

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